Passpartout Boutique Palace

The staff were incredibly accommodating. We arrived 2 hours early, and they got our room ready right away, without charging us for early check in. Furthermore, I was recovering from pneumonia, and they made sure I had a cosy room, with extra blankets. Almost every morning we missed breakfast because of activities, and they prepared it in advance for us and left it at reception. The breakfast itself is unbelievable! Finally, the location is fantastic. We were 5 mins walk from St Angelo and St Peter's Basilica (each way). We will definitely stay again.

If you plan to visit Rome, you can rest assured that the Passpartout hotel will offer convenient, clean, safe, friendly accommodations in an excellent location. It has all the modern appointments, fancy lighting controls, esthetically pleasing, and functional room décor, and good Wi-Fi. The hotel is on a street that comes to life starting at around 10:00am and goes until late at night with no less than 15 restaurants putting out their tables and awnings (no cars allowed on the street). And Passpartout has its own restaurant, seating its customers indoors, outdoors with the other restaurants, and also in its secluded back patio. I can honestly say that the staff at Hotel Passpartout was the best in my travels to five cities in Italy. Marco, the manager, greeted me with sincere warmth and said “C’mon, we have to share a welcome espresso...!” even though it was fairly late in the evening when I arrived. And with a bit of enthusiastic flare and panache he deftly whipped up two espressos. Each morning Martina served me with a custom made cappuccino made with love, enthusiasm and an obvious zest and pride for her work. She pretty much had my cappuccino waiting for me when I came down for breakfast, and within seconds instructed the chef to whip up my eggs, remembering after only one day how I liked them. I felt almost uncomfortably too pampered. And how could I forget Ciara at the front reception? Ciara was incredibly helpful, answering all my questions with ebullience, patience, enthusiasm and alacrity. She is a native of Rome, and each day she enthusiastically give me insights and suggestions for everything. Every recommendation she made turned out to be perfect. There are oh so many of these boutique hotels in Rome. Nonetheless, given the friendly, accommodating staff, I would go back again in a minute. I truly felt welcomed and appreciated.

The staff bent over backwards to make sure we had a perfect stay. It was my mother’s birthday and they had baked her a special cake and sang to her at breakfast. The place was extremely clean, wonderfully updated, excellent location. Excellent drinks and snacks at the restaurant. One of the best dinners we had in Rome as well. Breakfast was fresh, tasted and high quality. Eggs cooked to order along with any kind of specialty coffee. Dominico, Marco, Giacomo and the rest of the staff were so kind and endearing. We took photos together to remember the fond memories. The terraza in the private top floor suite is great. Highly highly recommend this property.

The hotel is the best: great location,  2 mins from Vatican, but very quiet. Decorated with great taste. Very clean,  spotless, very well maintained. The entire team in the hotel and in the restaurant made our stay very special.  Thank you, Dominico, for very welcoming check in and greetings on my birthday, going above and beyond to host our friends too, for staying late for late check in, making sure we are not hungry and have everything we need even when restaurant is closed... it was unforgettable vacation for us, and biggest part of it is the hotel - we felt we are very welcome, we felt that hotel's and restaurant's team DO care about us!!! Amazing people! They made the experience very special. And food! It was great! We tried it all: breakfast, coffee,  dinner, wines, and spirits! Great selection and great atmosphere after busy stroll in city center. Garden is so quiet and relaxing. Great background music too. I wish to the entire team wonderful visitors in the future, because your, guys, deserve it! You are an amazing team! I will definetely stay there again. And I will bring my friends too.

Beautiful hotel in a perfect location, we had an amazing stay. The room was beautifully decorated, the breakfast was great with a possibility to order à la carte meals. The street was lively enough to feel the charming atmosphere but not noisy at all. Big plus for the amazing smell in the whole building and the top tier cleanliness!